DecaMint — Refund & Cancellation Policy

This Refund & Cancellation Policy applies to all paid subscriptions, including educator subscriptions (Mint Studio), premium developer access, and any other paid features.

1. Free Trials

• If a free trial is available, you will not be charged until the trial period ends.
• You may cancel anytime during the trial to avoid charges.

2. Subscription Billing

DecaMint subscriptions operate on:

• Monthly billing cycles OR
• Annual billing cycles

Your selected payment method will be charged automatically.

3. Refund Eligibility

DecaMint offers a fair and transparent refund policy:

3.1 Full Refunds

You may be eligible for a full refund if:

• You cancel within 3 days of the initial purchase
• You have not significantly used paid features during this period

3.2 Partial Refunds

Partial refunds may be granted if:

• There were major service outages exceeding 48 hours
• You were double-charged or incorrectly billed
• A technical error prevented access to your paid plan

3.3 Non-Refundable Cases

Refunds will not be issued if:

• You used the paid features extensively
• You forgot to cancel before auto-renewal
• Your dissatisfaction is based on personal expectations rather than service failure
• Your account was terminated due to misuse or policy violation

4. How to Request a Refund

Email support@decamint.ai with:

• Full name
• Registered email
• Date of purchase
• Reason for refund

Refunds (if approved) will be processed within 7–14 business days, depending on your bank/payment provider.

5. Subscription Cancellation

You may cancel anytime by:

• Visiting your Account Settings → Billing → Cancel Subscription

Upon cancellation:

• You retain access until the end of the billing cycle
• No further charges will occur

6. Changes to Pricing

We may update subscription pricing. Users will be notified at least 14 days before changes take effect.